By choosing to purchase on your ecommerce store, customers have placed their trust on you. Now, it is your turn to keep that trust by informing the customer about the whereabouts of their order!
Communicate order details to your customer
Benefits of Customer Alerts
Keep and build your relationship with your customers through regular, personalized communication about their order and its delivery.
Send your customers logistics status updates and delivery status alerts via email and text messages
Give your customers a better ecommerce buying experience, especially with prompt delivery status alerts and nondelivery management collaboration
Make your communications with your customers branded and personalized through InstaShipIn Customer Alerts customization
Do not wait for customer to call up your Customer care or go online to track their shipment. Proactively do this for them through logistics & delivery status updates.
Customer alerts feature is integral to InstaShipin app, all features including alerts customization is available at no extra charge.
Reduce the number of customer support calls and complaints through enabling proactive customer alerts, bringing in further savings for your company.
How to Manage Customer Alerts
Login to your InstaShipin account. Go to Settings tab.
The list of all available alerts is displayed in this section.
Toggle on/off individual alerts, or edit them for customization and personalization.
Yes. InstaShipin shall send alerts to your customers when their shipment status gets marked “Out for delivery”, “delivered” or “not delivered”.
Yes. Instashipin shall send alert to your customer when shipment status gets marked “Out for delivery”.
Yes. Your customers get an alert when their shipment is delivered or if there is a failed delivery. The alert is sent from InstaShipin.
Rate Chart
Baselined at a super-low INR 25 per 0.5 kilogram, InstaShipin's rate calculator precisely informs you why we charge what we charge. That's called transparency.
Know the components in your invoice
Use the Rate calculator to find real time rates
Pick the delivery type that fits your need and budget
We help ecommerce store owners to ship their orders instantly by providing simplified logistic solution backed by high-end technology.
