Keep your customers up-to-date on order status

By choosing to purchase on your ecommerce store, customers have placed their trust on you. Now, it is your turn to keep that trust by informing the customer about the whereabouts of their order!

Custom Alerts for Shipping Order Management

Communicate order details to your customer

Customise messages your customers get

eCommerce Courier Service India

Benefits of Customer Alerts

Direct benefits

Keep and build your relationship with your customers through regular, personalized communication about their order and its delivery.

Send E-mails and SMS alerts

Send your customers logistics status updates and delivery status alerts via email and text messages

Better experience

Give your customers a better ecommerce buying experience, especially with prompt delivery status alerts and nondelivery management collaboration

Customise Message

Make your communications with your customers branded and personalized through InstaShipIn Customer Alerts customization

Proactive Tracking

Do not wait for customer to call up your Customer care or go online to track their shipment. Proactively do this for them through logistics & delivery status updates.

No Extra Charges

Customer alerts feature is integral to InstaShipin app, all features including alerts customization is available at no extra charge.

Save Time & Money

Reduce the number of customer support calls and complaints through enabling proactive customer alerts, bringing in further savings for your company.

How to Manage Customer Alerts

Easily turn on, configure and customize customer alerts

Manage Multiple eCommerce Stores on InstaShipIn
1. Go to Settings

Login to your InstaShipin account. Go to Settings tab.

2. Go to Customer Alerts

The list of all available alerts is displayed in this section.

3. Enable/Disable or Edit the alerts

Toggle on/off individual alerts, or edit them for customization and personalization.


Get prompt responses from a friendly, professional and Knowlegabable support team.

Would my customers get alerts for their shipments?

Yes. InstaShipin shall send alerts to your customers when their shipment status gets marked “Out for delivery”, “delivered” or “not delivered”.

Would the courier alert my customer when the shipment is out for delivery?

Yes. Instashipin shall send alert to your customer when shipment status gets marked “Out for delivery”.

Would the courier alert my customer when the shipment is delivered or undelivered?

Yes. Your customers get an alert when their shipment is delivered or if there is a failed delivery. The alert is sent from InstaShipin.

Rate Chart

Get shipping estimates

Baselined at a super-low INR 25 per 0.5 kilogram, InstaShipin's rate calculator precisely informs you why we charge what we charge. That's called transparency.

Get Full Cost

Get full cost visibility

Know the components in your invoice


Real-Time Rates

Use the Rate calculator to find real time rates


Compare Rates

Pick the delivery type that fits your need and budget

Join Now To Start Shipping With InstaShipin

We help ecommerce store owners to ship their orders instantly by providing simplified logistic solution backed by high-end technology.

Hit enter to track or ESC to close