InstaShipin values relationships first, technology next. Unlike most logistics enablers who run one common support center for all clients, we give you "your team" led by a dedicated account manager.
Talk to our Account manager anytime and to resolve issue anytime
Benefits of Dedicated Account Manager
Your InstaShipin support team functions like an extension of your own business. You can reach them over phone or via dedicated Whatsapp group. What's more, we give you an account manager who speaks your local language - as far as possible!
Your account manager is there for you from Day one, helping you with getting onto InstaShipin platform and completing the on-boarding formalities
We specialize on quick resolutions to your queries and concerns to ensure you always get the support you need
We can help you customize your logistics service to maximize your sales and delivery efficiency.
Though they happen rarely, we do take non-delivery issues on highest priority. At the same time, if you're facing a technical issue, a question about your payouts or shipping charges, we're there for you.
Available on call during working hours and on other channels otherwise, we are with you to make your ecommerce business journey a smooth ride.
Our support service is yours at no extra cost. In fact, we help you earn more by helping you analyze your business and discovering possibilities for future expansion!
How to get Agents' help
Without additional requisition, when you join InstaShipin, our team joins you!
Once you know your team, your Account manager shall facilitate further interaction or regular basis.
Our team of agents quickly learns about your business, very soon coming to the point of facilitating your unique logistics needs proactively!
Your account manager is assigned as soon as your KYC information is verified and you become our client. The details of your account manager are given in your InstaShipin Panel under Admin tab. You can contact your account manager directly over voice call or via a dedicated Whatsapp group set up for your store.
Most of your logistics, tracking and other queries are answered in the sectionwise help provided in this website. For more queries, please do contact the customer support at help@instashipin.com
Not required. The ownership of your logistics rests with InstaShipin, and our team led by your dedicated account manager shall be the most suitable persons to quickly resolve any of your queries.
Rate Chart
Baselined at a super-low INR 25 per 0.5 kilogram, InstaShipin's rate calculator precisely informs you why we charge what we charge. That's called transparency.
Know the components in your invoice
Use the Rate calculator to find real time rates
Pick the delivery type that fits your need and budget
We help ecommerce store owners to ship their orders instantly by providing simplified logistic solution backed by high-end technology.
